FAQ
My Order
Why was I charged sales tax?
In North Carolina, paying retail tax is done by combining the state tax rate of 4.75% with the local county rate of 2.75%. This results in an overall tax rate that must be factored into the total sales price.
Can I cancel or modify my order?
You may cancel or mofify your order within 24 hours of ordering.
What is your shipping policy?
The rates displayed at checkout are determined by the customer's address, as well as the weight and dimensions of their order.
What is your return/exchange policy?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at accounts@saltwater-outfitters.com and send it to 3300 Arendell Street, Morehead City, NC 28557. The buyer is responsible for shipping charges on replacement items.
Our Products
How Do I Track My Order?
COMING SOON. Call for details at this time.
How Do I Redeem My Gift Certificate?
To redeem, bring in your gift certificate or the QR digital code on your phone. You may also redeem at ordering; just add the gift card code.
How Do I Stop My Subscription?
Click-on OPT Out to stop your subscription.
Rates shown at checkout are based on the customer’s address and the order’s weight and dimensions.
We know that sometimes you may need to return or exchange your purchase. See our return policy for easy returns.
Our competitive pricing with our manufacturers allows you to save on the best products.
Secure shopping with ease with multiple accepted payments.